Refund Policy — Book Dream Cab

Effective date: January 1, 2026

This Refund Policy explains when and how you can receive a refund for a reservation made through bookdreamcab.com, operated by Book Dream Fares LLC ("Book Dream Cab," "we," "us"). It should be read together with our Terms & Conditions.

1. Refund eligibility

Reservations cancelled at least 24 hours before the scheduled pickup time are eligible for a full refund of any prepaid amount.
Reservations cancelled within 24 hours of pickup, or no-shows, are generally not eligible for a refund and may be charged a cancellation fee equal to one day's rental.
If the rental location is unable to honor a confirmed reservation at pickup, you are entitled to a full refund of any amount prepaid through Book Dream Cab.

2. Cancellations

You can cancel a reservation by calling 1-855-284-3545 or emailing admin@bookdreamcab.com with your confirmation number. Cancellations are effective from the time you receive a cancellation confirmation from us, not from the time the request is sent.

3. Non-refundable items

The following are generally non-refundable once a rental has begun: optional protection products used during the rental period, fuel charges, toll or violation processing fees, and any add-ons consumed or used during the rental (child seats, additional driver fees for days already driven, etc.).

4. How to request a refund

To request a refund, contact our support team with your confirmation number, the reservation dates, and the reason for the request. We may ask the rental location to confirm vehicle condition or mileage before processing a refund related to a completed rental.

5. Processing time

Approved refunds are issued to the original payment method within 5–10 business days. Your bank or card issuer may take additional time to post the funds to your account after we issue the refund.

6. Contact

Questions about a refund can be directed to Book Dream Fares LLC at admin@bookdreamcab.com or 1-855-284-3545, available 24/7.